General Terms and Conditions (GTC)
§ 1 Scope of Application

These General Terms and Conditions apply to all contracts, deliveries, and services of PlastoNord GmbH (hereinafter referred to as the “Seller”) in the field of plastic granulates, compounds, raw materials, and related materials.
These GTC apply exclusively to entrepreneurs within the meaning of § 14 of the German Civil Code (BGB), legal entities under public law, or special funds under public law.
Deviating or supplementary terms of the Buyer shall apply only if they have been expressly acknowledged in writing.


§ 2 Subject of the Contract and Material Properties

The subject of the contract is plastic granulates, compounds, or other polymer-based raw materials as specified in the order confirmation.
The stated technical data (e.g. MFI/MVR, density, Shore hardness, color, moisture, additives) are guideline values and are subject to industry-standard and technically unavoidable tolerances.
Deviations within customary commercial standards, manufacturer tolerances, or raw material batches shall not constitute a defect.
Suitability for a specific purpose is owed only if expressly warranted in writing.


§ 3 Offers and Conclusion of Contract

Offers are subject to change and non-binding.
A contract shall only be concluded upon written order confirmation or delivery of the goods.
Sample deliveries are provided solely for orientation and do not constitute a guarantee of quality.


§ 4 Prices and Payment Terms

All prices are net ex works, plus statutory VAT, packaging, transport, and insurance costs.
Payments are due prior to delivery (advance payment), unless otherwise agreed.
In the event of late payment, default interest shall apply in accordance with § 288 (2) BGB (9 percentage points above the base interest rate).
The Seller is entitled to withhold deliveries as long as outstanding receivables exist.


§ 5 Delivery, Transfer of Risk, Packaging

Delivery shall be ex works (EXW, Incoterms® 2020), unless otherwise agreed.
Risk shall pass to the Buyer upon handover to the freight forwarder or carrier.
Granulates are delivered in an industry-standard manner in bags, big bags, or silo vehicles.
Packaging is not part of the warranty, provided it fulfills its transport purpose.


§ 6 Inspection and Notice of Defects (§ 377 HGB)

The Buyer is obliged to inspect the goods immediately upon delivery.
Obvious defects (e.g. incorrect goods, damage, deviation in packaging) must be reported in writing no later than within 3 working days.
Hidden defects must be reported in writing immediately upon discovery.
If proper inspection or notification is omitted, the goods shall be deemed approved (§ 377 HGB).
Further processing of the goods shall be deemed full acceptance.


§ 7 Warranty for Plastic Granulates

In the event of a justified notice of defects, subsequent performance shall be provided at the Seller’s discretion by replacement delivery or credit note.
Further claims, in particular for production or processing damages, are excluded.
The warranty period is 12 months from the transfer of risk.
No warranty shall apply in cases of:

  • incorrect processing or drying
  • mixing with foreign materials
  • use outside the recommended parameters
  • natural color or batch variations



§ 8 Liability

The Seller shall be liable only in cases of intent and gross negligence.
In cases of slight negligence, liability shall exist only for the breach of essential contractual obligations and shall be limited to the foreseeable damage.
Excluded are:

  • production downtime
  • loss of profit
  • consequential damages resulting from further processing
  • The German Product Liability Act remains unaffected.



§ 9 Retention of Title

The goods shall remain the property of the Seller until full payment of all receivables.
The Buyer hereby assigns to the Seller any claims arising from resale.
Any third-party access to goods subject to retention of title must be reported immediately.


§ 10 Force Majeure

Delivery delays or failures to perform due to force majeure (e.g. raw material shortages, energy crises, official measures) shall not entitle the Buyer to claim damages.


§ 11 Applicable Law and Place of Jurisdiction

German law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The place of jurisdiction shall be the Seller’s registered office, insofar as legally permissible.
The place of performance shall also be the Seller’s registered office.


§ 12 Severability Clause

Should individual provisions be or become invalid, the validity of the remaining provisions shall remain unaffected.


Status: January 2026